People in the News

Sep 26, 2007 at 11:51 am by admin

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Sep 19, 2007 at 11:15 am by admin

Concerning Foxes in the Henhouse Jim, Great article on missappropriating company property. I thought the same things you wrote whenever we had to discharge someone for s.... Read More

Sep 11, 2007 at 02:52 pm by admin

Concerning Xtreme Customer Service (XCS) Jim, I enjoyed your column on XCS. Your examples show a lack of customer focus and a lot of non-value added activity. In essenc.... Read More

Sep 04, 2007 at 08:01 am by admin

Concerning Management and the problem of motivation—part 2 Jim, I liked the [column] below. All made good use of common sense. Our industry looks so much like the televis.... Read More

Aug 28, 2007 at 02:59 pm by admin

Concerning Management and the problem of motivation—part 1 Jim, As usual an interesting article. I have been through numerous training sessions that contained the "f.... Read More