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Do you think you treat business acquaintances the same, no matter whether they are customers or suppliers?

Oct 27, 2016 at 11:17 am by admin

In my column last week, we asked"Do you think you treat business acquaintances the same, no matter whether they are customers or suppliers?" 85.7% of respondents answered "Ver.... Read More

Week of 31 Oct 2016: Quality--the final act

Oct 27, 2016 at 11:00 am by topdog18

Email Jim at jthompson@taii.com Listen to this column in your favorite format iTunes or MP3 Time and again, I have seen people conduct themselves in an exemplary manner throug.... Read More

Can Improved Quality be Achieved at a Reasonable Cost?

Oct 27, 2016 at 11:00 am by admin

It has been said that quality is more of a benefit than a cost. This implies that quality products or a reputation of high quality always result in a positive return on a comp.... Read More

Week of 24 Oct 2016: Other Quality, Part 2

Oct 20, 2016 at 11:47 am by topdog18

Email Jim at jthompson@taii.com Listen to this column in your favorite format iTunes or MP3 I was reminded last week of an experience I had in 2009. By request, I had gone to.... Read More

Being on time

Oct 20, 2016 at 11:17 am by admin

In my column last week, we posed "When you think about meetings you attend, are all attendees present at the designated time..." 42.9% of respondents answered "Yes, most of th.... Read More