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Sep 19, 2007 at 11:15 am by admin

An occasional feature highlighting websites intended to expand our thinking. By the way, they may or may not be aligned with my personal opinions. Sites posted here can also b.... Read More

Foxes in the Henhouse

Sep 11, 2007 at 02:52 pm by admin

Week of 10 Sept 07 An old friend and I were reminiscing a few weeks ago about a situation we encountered a couple of decades ago. Perhaps with modern computer accounting,.... Read More

[adv.] Edge Wallboard Machinery Company

Sep 11, 2007 at 02:52 pm by admin

This week, we want to remind you of our fine friends at Edge Wallboard Machinery Company. In business since 1956, the words "Wallboard Machinery" in their name at first des.... Read More

Sep 11, 2007 at 02:52 pm by admin

An occasional feature highlighting websites intended to expand our thinking. By the way, they may or may not be aligned with my personal opinions. Sites posted here can also b.... Read More

Sep 11, 2007 at 02:52 pm by admin

Concerning Xtreme Customer Service (XCS) Jim, I enjoyed your column on XCS. Your examples show a lack of customer focus and a lot of non-value added activity. In essenc.... Read More